Last updated November 9, 2026
1. IMPORTANT NOTICE AND ACCEPTANCE OF TERMS
These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”).
In these Terms and Conditions, “The Kiddie Depot”, “the Company”, “we”, “us” and “our” mean Jo-Ann Dewing, a sole proprietor trading as The Kiddie Depot. The “Website” means thekiddiedepot.co.za, and “Goods” means the products we sell.
These Terms and Conditions contain provisions that appear in similar text and style to this clause and which –
- may limit the risk or liability of The Kiddie Depot or a third party; and/or
- may create risk or liability for the user; and/or
- may compel the user to indemnify The Kiddie Depot or a third party; and/or
- may serve as an acknowledgement, by the user, of a fact.
Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.
If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask The Kiddie Depot to explain it to you before you accept the Terms and Conditions or continue using the Website. Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or The Kiddie Depot in terms of the CPA.
The Kiddie Depot permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.
2. REGISTRATION AND USE OF THE WEBSITE
You may only register to use the Website if you are 18 years of age or older. If you are under 18, you may use the Website only with the involvement of your parent or legal guardian.
Should you wish to register as a user, you must provide a unique username and password and provide certain information and personal details to The Kiddie Depot.
You agree and warrant that your username and password shall:
- be used for personal use only; and
- not be disclosed by you to any third party.
For security purposes you agree to enter the correct username and password whenever ordering Goods through your account, failing which you will be denied access.
You agree that, once the correct username and password relating to your account have been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent, you will be liable for payment of such order, save where the order is cancelled by you in accordance with these Terms and Conditions.
You agree to notify The Kiddie Depot immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.
By using the Website you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.
You agree that you will not use any device, software or other instrument to interfere or attempt to interfere with the proper working of this Website. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorised Company representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website).
You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.
You may not display, publish, copy, print, post or otherwise use the Website and/or the information contained therein for the benefit of any other website without the express prior written consent of an authorised Company representative.
3. OWNERSHIP AND COPYRIGHT
The contents of this Website, including any information, software, icons, text, graphics, lay-outs, images, sound clips, trade names, logos, trade marks and service marks are protected by law, including but not limited to copyright and trade mark law, and are owned by or licensed to the Company.
No licence to or right in any of such contents is granted to or conferred upon you. Any unauthorised use, distribution or reproduction of the said contents is prohibited.
4. LINKED THIRD PARTY WEBSITES
This Website may contain links or references to other websites (“Third Party Websites”) outside of our control. These Terms and Conditions do not apply to those Third Party Websites and the Company is not responsible for the practices and/or privacy policies of those Third Party Websites or the cookies that those sites may use.
Notwithstanding the fact that this Website may refer to or provide links to Third Party Websites, your use of such Third Party Websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such Third Party Websites or your reliance on any information contained thereon.
5. PRIVACY POLICY
Please see our Privacy Policy, which explains how we collect, use and protect your personal information and how we use cookies.
6. DISCLAIMER AND LIMITATION OF LIABILITY
Any person who accesses this Website or relies on this Website or on the information contained in this Website does so at his or her own risk.
The Company shall not be liable for any direct, indirect, incidental, special or consequential injury, loss or damages which might arise from your use of, or reliance upon, any material or content contained in, or inability to use, and/or unlawful activity on, the Website and/or any linked Third Party Website.
You hereby indemnify the Company against any loss, claim or damage which may be suffered by yourself or any third party arising in any way from your use of this Website and/or any linked Third Party Website.
7. CHANGES TO THESE TERMS AND CONDITIONS
The Company reserves the right to update and/or amend the Terms and Conditions from time to time and without any notice, and you are accordingly encouraged to check the Website regularly. Any such change will only apply to your use of this Website after the change is displayed on this Website. If you use this Website after such updated or amended Terms and Conditions have been displayed on this Website, you will be deemed to have accepted such updates or amendments.
8. AVAILABILITY AND TERMINATION
We will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and reserve the right to discontinue providing the Website or any part thereof with or without notice to you.
The Company may in its sole discretion terminate, suspend and modify this Website, with or without notice to you. You agree that the Company will not be liable to you in the event that it chooses to suspend, modify or terminate this Website.
9. GOVERNING LAW
These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.
TERMS AND CONDITIONS OF SALE
1. SALE OF GOODS
Once you complete a purchase, these Terms and Conditions of Sale form a legally binding agreement between you and the Company. You may contact us via email at contact@thekiddiedepot.co.za to obtain a full record of your transaction. We will in any event confirm all your purchase orders with you via email or WhatsApp.
2. CONCLUSION OF SALES AND AVAILABILITY OF STOCK
Customers may place orders for Goods on the Website, by WhatsApp or by email, which The Kiddie Depot may accept or reject. Whether or not The Kiddie Depot accepts an order depends on the availability of Goods, correctness of the information relating to the Goods (including without limitation the price) and receipt of cleared payment by The Kiddie Depot for the Goods.
We require full payment upfront unless we agree otherwise in writing. If we agree to a deposit, we accept your order once the deposit has cleared, and you must pay the balance before delivery or collection.
NOTE: The Kiddie Depot accepts your order once your payment has cleared, and will confirm and accept such order by email or WhatsApp, and only at that point will an agreement of sale between you and The Kiddie Depot come into effect (the “Sale”). The Kiddie Depot will indicate the rejection of your order by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid. We reserve the right to cancel an order even after sending automated confirmation emails, if the information of the sale is incorrect and cannot be rectified by any reasonable means (such as gross pricing errors) or by mutual agreement between The Kiddie Depot and the customer.
Prior to delivery or your collection of the Goods, you may cancel an order within 1 hour of placing it for a full refund. After that, custom Goods made to your size, colour, finish, fabric, design or wording may not be cancelled, except as set out in clause 5 of these Terms and Conditions of Sale. You may cancel an order for standard Goods, without reason or penalty, within 7 days of receiving them, in terms of section 44 of the Electronic Communications and Transactions Act 25 of 2002 (the “ECT Act”). After delivery or your collection of the Goods, and apart from this 7-day right, you may return the Goods only in accordance with clause 6 of these Terms and Conditions of Sale.
The Kiddie Depot may at our sole discretion make available and retract product discounts, special discounts, or any promotional campaigns of our choice. These campaigns are subject to our terms and at no point are you eligible for discounts or the terms thereof based on your own assumptions. The Kiddie Depot does not allow the combination of various discounts, unless specifically so indicated.
Placing Goods in a wishlist or shopping basket without completing the purchase cycle does not constitute an order for such Goods, and as such, Goods may be removed from the shopping basket if stock is no longer available, and their price may change without notice to you. You cannot hold The Kiddie Depot liable if such Goods are not available or are not available at the particular price when you complete or attempt to complete the purchase cycle at a later stage.
You acknowledge that stock of all Goods on offer is limited and that pricing may change at any time without notice to you. The Kiddie Depot will make all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock. When Goods are no longer available after you have placed an order, The Kiddie Depot will notify you and you will be entitled to a refund of any amount already paid by you for such Goods.
Certain Goods may not be purchased for re-sale. Should we suspect that any such Goods are being purchased for re-sale, we are entitled to cancel your order immediately on notice to you.
3. PAYMENT
Payment can be made via the Website by –
- Payfast, which allows payment by credit card or debit card through the Payfast payment gateway;
- electronic funds transfer (EFT), in which event, you must use your order number as the reference and send us proof of payment, and the Company will not execute the order until receiving confirmation that payment has been received; and
- Zapper, which allows payment through the Zapper app.
If you pay by Payfast or Zapper, once you accept these Terms and Conditions of Sale, you will be directed to a link to a secure site for payment of the applicable purchase price for the Goods.
4. PRIVACY
We take the security of your payment and personal information seriously. In this regard, our Website uses a security certificate (SSL), and Payfast and Zapper process card payments on their own secure sites, so we never see or store your card details. All personal information that you provide to us is subject to our Privacy Policy.
However, due to the nature of the Internet, we cannot guarantee that your communications will be free from unauthorised access by third parties. Accordingly, we will not be liable for any loss or damages arising from third parties’ unauthorised access of your data.
5. DELIVERY AND CANCELLATION
The Company will deliver the Goods to you as soon as reasonably possible, but no later than the lead time shown on the Website or on your quote, counted from receipt of your payment, plus the delivery time to your area (“Delivery Period”). Standard furniture and bunk beds take 2 to 4 weeks to make, and upholstered beds take about 4 weeks. We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 days of receiving such notification, elect whether or not to proceed with your order for the Goods. If you elect not to proceed with your order, we will refund you the purchase price within 30 days of having informed you that we are not able to deliver the Goods during the Delivery Period.
6. RETURNS
Goods may be returned for a full refund or exchange within 7 days from receipt of shipment or collection where such Goods are defective or unused. If Goods are found to be defective, this must be reported as soon as reasonably possible after the Goods have been delivered to you.
Notwithstanding the above, the following Goods will not be eligible for refund or exchange:
- Custom order Goods, made to your size, colour, finish, fabric, design or wording, unless they are defective;
- Goods which have been physically damaged after delivery or collection.
If the Goods have been approved for return:
- You will be entitled to indicate whether you wish to exchange the item or receive a refund. Should you elect a full refund, such refund will be made to you within 30 days of the date of acceptance of refund.
- We will notify you and either arrange for our delivery team or a courier to collect the item from you or ask you to return the item to our Milnerton workshop, depending on your original order’s shipping method.
7. BREACH
If any party (“Defaulting Party”) breaches any of these Terms and Conditions and fails to remedy such breach within 14 (fourteen) days of receipt of notice to remedy the breach, the other party shall be entitled to claim specific performance or to cancel this agreement forthwith upon written notice to the Defaulting Party, without prejudice to its right to recover:
- any amounts that may be due to it in terms of this agreement; and
- any loss or damage suffered as a consequence of the breach or the cancellation of this agreement.
8. GOVERNING LAW AND JURISDICTION
These Terms and Conditions and our relationship and/or any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.
In the event of any dispute arising between you and The Kiddie Depot, you hereby consent to the non-exclusive jurisdiction of the High Court of the Republic of South Africa (Western Cape Division, Cape Town) notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court.
Nothing in this clause or the Terms and Conditions limits your right to approach any court, tribunal or forum of competent jurisdiction in terms of the CPA.
9. NOTICES
The Company hereby selects Unit P11, Milpark Centre, 1 Ixia Street, Milnerton, Cape Town, 7441 as its address for the service of all formal notices and legal processes in connection with these Terms and Conditions of Sale (“domicilium”). You hereby select the delivery or billing address you give with your order as your domicilium. Either party may change its domicilium to any other physical address by not less than 7 days’ notice in writing to the other party. Notices must be sent either by hand, prepaid registered post, email or WhatsApp and must be in English. All notices sent –
- by hand will be deemed to have been received on the date of delivery;
- by prepaid registered post will be deemed to have been received 10 days after the date of posting;
- by email or WhatsApp will be deemed to have been received on the date it was sent.
10. GENERAL
The Kiddie Depot may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of the Website or the user’s right to use the Website or any of its contents subject to us processing any orders then already made by you.
You may not cede, assign or otherwise transfer your rights and obligations in terms of these Terms and Conditions of Sale to any third party.
Any failure on the part of you or the Company to enforce any right in terms hereof shall not constitute a waiver of that right.
If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.
No variation, addition, deletion, or agreed cancellation of these Terms and Conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.
No indulgence, extension of time, relaxation or latitude which any party (“the grantor”) may show, grant or allow to the other (“the grantee”) shall constitute a waiver by the grantor of any of the grantor’s rights and the grantor shall not thereby be prejudiced or estopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future.
These Terms and Conditions of Sale, read together with the Terms and Conditions above and our Privacy Policy, contain the whole agreement between you and the Company and no other warranty or undertaking is valid, unless it is contained in these documents.
11. INFORMATION
For the purposes of the ECT Act, The Kiddie Depot’s information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on the Website:
- Full name: Jo-Ann Dewing, trading as The Kiddie Depot
- Legal status: Sole proprietor
- Main business: Handmade wooden children’s furniture and beds, and children’s toys, bedding and lifestyle furniture
- Physical address for receipt of legal service (also postal and street address): Unit P11, Milpark Centre, 1 Ixia Street, Milnerton, Cape Town, 7441
- Office bearers: Jo-Ann Dewing
- Phone number: 071 167 7301
- Email address: contact@thekiddiedepot.co.za
- Website: thekiddiedepot.co.za
